Our Staff

Directors

Pivot Point is guided by our two Directors; each contributing a different focus and area of expertise to the overall vision and performance of the agency. Our Directors have extensive histories in the social services, each spanning decades of service to children, youth, and adults with Alternate Abilities. The Directorship is united around our common vision of Pivot Point creating a meaningful and positive turning point for every person possible… for our clients and their families, for our staff and their families, and for our communities throughout British Columbia!

Steve Cunningham, MA

Executive Director

Steve.Cunningham@PivotPoint.ca

Steve is the founder and Executive Director of Pivot Point Family Growth Centre Inc. Click the link below to read more about WHY Steve started Pivot Point and discover what’s behind the name.

I was raised in Vancouver, BC by a caring family, but I really struggled with the divorce and break up of that family when I was 9 years old. I made a few bad choices, and was running with a rather destructive group of kids. However, in the summers that followed, I went to Summer Camps where I discovered the power of positive role models… something I’d been craving throughout my first decade of life. I met older teens and young men in their early 20’s who lived with playfulness, courage and passion. They made learning fun, and invited me to try new things like canoeing, rock climbing, and building campfires… their belief in me sparked a turning point in my young life: I knew I wanted to be like them when I grew up! I knew I wanted a better future!

So by age 15 I was working at that camp as a Counsellor-in-Training. By 17 I was a counsellor, and leading cabin groups. I remember doing an activity where the counsellor would sit one-to-one with each camper and talk about home life, school life, and friends… then set goals for each. I was shocked to see that nearly every one of those 8 or 9 year old boys ended up crying as they shared about their Home/School/Family life back in the city. They were all struggling so much with their young lives!

One day, I was telling one of my young campers about the great things I saw in him, and how I believed in who he could become… and the spark returned to his tear filled eyes! That’s when it hit me that I had become that same role model from 7 years earlier! Camp created a turning point for me, and by age 17 I was doing that for others.

I’ve worked with children and their families for over thirty years since then, in various roles such Child Care Worker, Special Education Teaching Assistant, Respite Care Provider, Foster Parent and now I am a Clinical Counsellor specializing in Diverse Abilities of childhood. But throughout it all, I have been focused on that same powerful feeling… that “WOOSH!” of excitement that emanates from the core of my being when someone else discovers or creates their own turning point in life; when they shift back into alignment with their best and positive future.

That is why I created “Pivot Point”… a company dedicated to seeking and supporting that positive shift in others; In our clients, in our staff, and in our community partners. My degrees in psychology from Simon Fraser University, and a Masters of Arts degree in Counselling Psychology from Trinity Western University, may have added some clinical training to my decades of direct experience working with children… but really, whether it’s supporting families or managing Pivot Point’s staff, it has always come down to a matter of heart. I simply believe that at times, we all need others who can be playful with us; and we all need others to share their passions, to inspire our courage, and to invite us to believe in something better for ourselves.

I hope we can share this kind of meaningful relationship with every family we serve.

I hope our charismatic energy and sound clinical practices create a powerful force for positive change in the lives of everyone we meet.

I hope we can all eventually find a turning point in our lives… one that brings us back into alignment with our best possible futures, and one that inspires us to share that magic with others!

Crystal Thompson

Director of Operations

Behaviour Consultant

Crystal.Thompson@PivotPoint.ca

Crystal Thompson is a dedicated professional with a rich history of service to individuals and families spanning over 33 years. Her journey in the realm of caregiving and support began with volunteering, leading her through the halls of various colleges and eventually culminating in a university education.

Admin Team

Pivot Point’s staff of over 150 people provides local services and supports to families in 10 regions around the Province. Our virtual organization model is made possible by our highly skilled administration team at Pivot Point Head Office. Each of the following managers is committed to excellence in their own departments, and they are each passionate about the positive impact that Pivot Point can have on the lives of our staff and our clients. Read their stories below and learn more about our incredible Admin Team.


	Keith Fluet Accounting Manager Accounting@PivotPoint.ca Pivot Point is excited to have Keith Fluet on our Head Office admin team! Keith is the Accounting Manager, and holds responsibility for all aspects of the financial well being of the company. Read MoreClose He was born in Edmonton and moved to Saskatoon in grade 6. He made the shift to BC to train full time with the Canadian National Senior Baseball Team, after finishing his university studies at Mayville State University in North Dakota. He is now happily married with 2 sons, 13 and 15 years old. Keith’s career began just after his final year of professional baseball, when he joined a small event company in Gastown, Vancouver. I chose this profession because of a teacher I had in high school, Mr. Wilde. I loved going to his class and he instilled in me a passion for the numbers. Keith’s experience in the industry derives from a couple years of working at another non-profit. He has joined our team intending to bring that expertise to Pivot Point, helping to expand the operation into a major player in the industry.
	Brenda Gould Resources Manager Resources@PivotPoint.ca Brenda, Pivot Point’s Resource Manager of 13+ years, ensures that our eight remote offices across the Province have the supplies they need to effectively support the children, families, and individuals in our care. Read MoreClose Among other things, she produces our program binders, manages our training materials, and maintains our online archives. When it comes right down to it, Brenda keeps us all organized and on track. If she’s not busy balancing budgets or tracking orders at the office, you can find Brenda spending quality time with her grandkids and family.
	Utami McCoshen HR Coordinator hr@PivotPoint.ca Utami joined the Pivot Point admin team in December 2023 as the HR Coordinator. Recently completing a diploma program in Human Resources and Payroll at Vancouver Career College, Utami brings prior experience in management roles focused on Recreation/Health and Wellness for seniors, as well as managing group homes and day programs for individuals with developmental disabilities. Read MoreClose Outside of work, Utami enjoys spending time with family and exploring the outdoors
	Cindy Ann Miranda HR Coordinator hrcoordinator@PivotPoint.ca As a Human Resource professional with a Post Baccalaureate Diploma in Human Resource Management from Thompson Rivers University, Cindy boasts a strong background in human resources and administration. Cindy’s career has spanned across diverse industries, with a significant focus on the non-profit sector, particularly in Housing First initiatives. Read MoreClose During leisure time, she enjoys hiking, exploring new places, and learning photography.
	Connie Nelson Client Services ClientServices@PivotPoint.ca Connie handles client services here at Pivot Point. Building relationships has always been important to Connie as it aligns with her core values Read MoreClose Having worked in Client Care and Accounts Management at a variety of different organizations over the past 20 years Connie brings excellent communication and interpersonal skills to Pivot Point in her role as the Client Services Manager. When Connie is not at the office, you can find her hanging out with family, entertaining with friends or enjoying time spent with her beautiful dog Maple.
	Cynthia Provo Administration Admin@PivotPoint.ca Cynthia has worked in various capacities with organizations across Western Canada which deliver Adult Basic Education, Brain Injury Rehabilitation services, Literacy programs, Domestic Violence programs, and Seniors’ Housing. Read MoreClose Cynthia is most proud of having raised two terrific young adults and numerous shelter dogs. Over the years she has completed a BA, majoring in Psychology with a Sociology minor, and a Certificate in Business Administration. She also worked for an investment company for some years and is thrilled to be out of the corporate world, back on the west coast, and part of the Pivot Point team.
	Bailey Thompson Quality Assurance Manager Quality.Assurance@PivotPoint.ca Bailey is our Quality Assurance Manager at Pivot Point, passionate about quality improvement, efficiency, and creative approaches! Starting with Pivot Point in 2017, she has worn many hats and learned the agency through the scope of a variety of lenses from frontline to management. Read MoreClose Bailey has a B.A. in Psychology from Simon Fraser University, and loves working collaboratively with other staff to create positive change. She thrives on the challenge of improvement and is dedicated to ensuring that quality is more than a checkbox – it’s a passion that drives her every day.
	Brandee Thompson Administration Admin.Support@PivotPoint.ca Brandee joined Pivot Point part-time in early 2024 while pursuing her studies to become a registered nurse. As a dedicated mother and wife to a family member with special needs, she felt a strong connection to Pivot Point’s core values and mission. Read MoreClose The organization’s commitment to inclusivity, support, and empowerment resonated deeply with her, aligning closely with her own goals and aspirations to make a meaningful impact in the lives of others.
	Jodi Tucker Organizational Change Manager Change@PivotPoint.ca Jodi L. Tucker is an experienced Change Management Consultant specializing in organizational transformation, stakeholder engagement, and business restructuring. With a background in psychology and organizational leadership, she brings a strategic approach to guiding teams through change. Read MoreClose At Pivot Point, Jodi is focused on preparing the organization for the transition to CareWebs, ensuring a smooth and scalable transformation. She collaborates with leadership to develop change strategies, clarify roles, and align priorities to support long-term growth. Her expertise in communication, training, and resistance management helps staff navigate new ways of working with confidence.
	Michaela Vozenilek Brand & Integration Manager BIM@PivotPoint.ca Michaela brings over 20 years of experience in the airline industry, with a focus on administration and project coordination. Alongside her career in aviation, Michaela has provided website and graphic design services to various local businesses, showcasing her creative and technical abilities. Read MoreClose Her commitment to community involvement also shines through her role as an administrator for a local children’s charity. Together, these diverse experiences make Michaela an asset in her roles as Business Integration Manager and Graphic Designer, where she effectively blends her strategic and creative skills.
	Rochelle Watt Community Relations Manager Marketing@PivotPoint.ca Rochelle handles our Community Relations and Marketing. Her days are full of social media updates, educating others through relevant materials, helping clients over the phone, event planning and much more. Read MoreClose With 3 grandchildren currently, one of which having diverse needs, Rochelle has knowledge first hand regarding the importance of center based learning as well as programs like Pivot Point, that offer such programs to support children and their families in many different facets. Rochelle also recognizes the importance of programs such as these that can truly make a long lasting difference, and is proud to be a part of such an incredible organization offering these diverse programs and services that truly makes a difference in many families lives on a daily basis.

Behaviour Consultants

Pivot Point hosts a large team of professional Behaviour Consultants, most having reached the internationally recognized credential of being Board Certified (See BACB.com for more). Each consultant manages a caseload of client families within their local region, and is committed to designing and implementing the best possible treatment plan that will create the most positive change possible for each client they serve.

	Alex Delange, M.Sc., BCBA ABA Program Manager, Clinical Supervisor & Behaviour Consultant Region: All Regions Alex.Delange@PivotPoint.ca Alex has over 25 years of experience working directly with children with special needs. Beginning a career in community recreation, Alex developed a program to address physical activity for children with special needs. Later, Alex transitioned into working as a Behaviour Interventionist (BI) in home intervention programs, which led to the pursuit of Behaviour Consultation certification upon discovering a passion for teaching children who require specialized learning techniques. Read MoreClose In 2009, Alex became a Behaviour Consultant and earned Board Certified Assistant Behaviour Analyst (BCaBA) certification in 2011. Most recently, Alex completed a Master’s Degree in Psychology with a specialization in Applied Behaviour Analysis (ABA). With primary experience working with children aged 3 to 12, Alex also supports teens and adults. Utilizing multiple ABA teaching methods, Alex focuses on fostering independence and promoting positive behaviours. The Verbal Behaviour approach is used for language development, while Natural Environment Teaching encourages socialization and play. Alex is experienced in teaching children to communicate using picture symbols, visual supports, and language development techniques based on motivation and enjoyment of activities. Believing that learning extends beyond the therapy room, Alex emphasizes the importance of incorporating ABA strategies into everyday family interactions. A personalized ABA program is designed to integrate effective teaching techniques that align with both the child’s needs and the family’s comfort. Research and experience guide Alex’s recommendations, fostering collaborative discussions to determine the best approach for each family. Respectful and genuine collaboration is at the core of Alex’s work. Recognizing parents as the experts on their children, Alex’s role is to support and work alongside families to help children reach their full potential. Schools and community partners are also invited to be part of the collaborative team, ensuring that all key individuals contribute their expertise to the child’s development. Whether the goal is improving communication, enhancing social skills, making friends, or succeeding in school, Alex’s approach is rooted in patience, knowledge, and understanding to help each child thrive.
	Dr. Kelly Dancho, BCBA-D Clinical Supervisor & Behaviour Consultant Region: All Regions Kelly.Dancho@PivotPoint.ca Kelly holds a Doctoral Degree in Behavioral Science from the University of Kansas and is a Board Certified Behavior Analyst. Kelly began providing behavioral services as a direct care staff member at an intensive treatment facility in the United States for children and adults with dual diagnoses in 1996. Read MoreClose Subsequently, she held positions as a graduate research assistant, adjunct faculty member, certified MANDT trainer, behavior consultant, and clinical supervisor. During her 22 years of behavioral service, she has worked with typically and atypically developing children and adults ranging in age from 2-months-old to 65-years-old. She has experience with the assessment and treatment of problem behavior including, but not limited to self-injurious behavior, aggression, disruptive behavior, elopement, pica, property destruction, and incontinence. Her current interests lie in the assessment and treatment of severe problem behavior, the evaluation of procedures to increase appropriate behavior, and crisis prevention. In January of 2018, Kelly joined with Pivot Point Family Growth Centre Inc. She is committed to providing effective and ongoing behavioral supports to families and caregivers who live with and serve children and adults with developmental and intellectual disabilities.
	Dr. Christina Worth, DBH, CFLE., BCBA Clinical Supervisor & Behaviour Consultant Region: Prince George Christina.Worth@PivotPoint.ca Working with individuals and families navigating the world of special needs has been Christina’s professional passion for 18 years. She recently obtained her Doctorate of Behavioral Health/Integrated Health (DBH) from Arizona State University and has been a BCBA for over 10 years. Read MoreClose Christina is a Certified Family Life Educator with specialization in parent training. She was born and raised in Southern California; both her bachelors and masters in early childhood were completed at California State University Long Beach. Christina has worked in a variety of settings, from home to a children’s hospital, and has been honored to have worked with families of many different backgrounds. She has received extensive training in multicultural treatment models and strives to always meet families where they are in life. Christina is a mother of 2 little girls with big personalities and two large dogs who think they are lap dogs. When she is not chasing after her crew she enjoys painting and surfing. Prior to entering the world of ABA Christina was a fine arts major and painted murals to make her way through college.
	Kiersten Beesley, M.Sc., BCBA Behaviour Consultant Region: East Fraser Kiersten.Beesley@PivotPoint.ca Kiersten is originally from Manitoba where she completed a BA majoring in Linguistics at the University of Winnipeg. After completing her BA, Kiersten worked as a BI for 2 years in an Early Intervention program for children with ASD. Read MoreClose It was while working in this program that Kiersten discovered a passion for ABA and working with children with ASD, and decided to pursue a career in ABA. Kiersten graduated with her Masters degree in Behaviour Analysis and Therapy from the University of South Wales in December 2018. In October 2021 she passed her certification exam and became a BCBA. Since starting with Pivot Point in September 2019 she has been enjoying working with children and adults of all ages in the Chilliwack and Abbotsford area.
	Sarah Burgess, RBA, BCBA Behaviour Consultant Region: All Regions Sarah.Burgess@PivotPoint.ca Sarah is a Behaviour Consultant who completed her Masters of Special Education: Applied Behaviour Analysis program at Arizona State University. In April 2019, she completed her Honours Bachelor of Arts degree in Social Psychology and certificate in Applied Behaviour Analysis at McMaster University. Read MoreClose Growing up with a sister who has a dual diagnosis and is on the autism spectrum, Sarah quickly found her passion in the ABA field with the desire to make a positive impact in the lives of individuals and their families. Through having a variety of programs administered in her family home throughout her life, Sarah has a unique understanding of the interrelatedness and importance of a multidisciplinary team in order to help an individual reach their full potential. Sarah’s passion combined with her personal experiences allows her to establish trusting and sincere relationships with individuals with diverse abilities.
	Dakota DiBella Behaviour Consultant Practicum Region: Kootenays Dakota.Dibella@PivotPoint.ca Dakota is currently taking her Master of Arts in Behaviour Analysis Practice at Florida Institute of Technology. She also has a BA in Psychology with a Minor in Sociology. Read MoreClose Dakota has professional, volunteer and extra curricular experience with youth with diverse needs. She has held roles in Behavioral Therapy, Speech Language Assistance, Assistive Communication Devices, Communication Skills, Tutoring and Respite. Dakota’s ongoing passion is to encourage and create opportunities for the discovery of abilities, potentials and self expression in youth with diverse needs.
	Leah Favaro, BCaBA Behaviour Consultant Region: Tri-Cities Leah.Favaro@PivotPoint.ca Leah has a Bachelor of Arts degree from SFU, with a major in Psychology with a concentration in ABA and minor in Linguistics. She also has a Certificate in Speech Sciences! Read MoreClose Leah is currently completing the Disability and Applied Behavior Analysis program at Douglas College, and hopes to receive a Master’s degree in Speech Language Pathology at UBC in the near future. She has a very strong passion for both working in the ABA field and for supporting speech and language goals of the children she has the pleasure of working with. Leah has worked with children with diverse abilities for many years in a variety of settings, including working in preschools as a Behavior Interventionist, as a coach for adaptive soccer programs, and as a Behavior Interventionist and Behavior Consultant with Pivot Point.
	Kylie Fredrickson, CSE Behaviour Consultant Practicum Region: Kootenays Kylie.Fredrickson@PivotPoint.ca Kylie’s journey with Pivot Point began in 2019, and over the past five years, she has demonstrated exceptional commitment and versatility in roles spanning mental health, educational services, ABA, and administration. Most recently, she has served as a Senior Manager, Program Assistant with global contracts, and an Educational Behavioural Interventionist (EdBi) in the classroom. Read MoreClose Kylie’s passion for supporting neurodiverse individuals is deeply rooted in her family history, inspired by her grandfather, a lifelong advocate in this field. Her first job in high school, supporting adults with diverse needs during summer programming, cemented her love for this work. From there, her journey has been one of continuous growth and dedication, driven by a heartfelt desire to make meaningful connections and create positive change. Beyond her professional achievements, Kylie’s vibrant personality shines through her love for off-roading adventures, reading, and spending time with her two parrots and her German shepherd, whose unique bond adds warmth to her life. A former athlete who trained with Team Canada in three sports, Kylie brings the same energy and determination to her role.
	Andy Greenwood, MS, BCBA Behaviour Consultant Region: East Fraser Andy.Greendwood@PivotPoint.ca Andy has over 10 years of experience working with children with ASD, progressing through roles as a Behaviour Interventionist (BI), Senior BI, and now as a Behaviour Consultant. He graduated from the University of the Fraser Valley in 2010 with a Bachelor’s degree in Kinesiology and an extended minor in Psychology. In 2023, he earned a Master of Science in Applied Behaviour Analysis with a concentration in Autism from Endicott College in Beverly, Massachusetts, and became a Board Certified Behaviour Analyst (BCBA) in 2024. Read MoreClose Additionally, he is certified as a Level A Behaviour Consultant through the British Columbia Registry of Autism Service Providers (RASP). Passionate about helping individuals reach their full potential, Andy has played a key role in developing and leading group programs for school-aged children, including a sports group and LEGO camp. Outside of work, Andy enjoys playing and coaching hockey, hiking with his daughter, wife, and two dogs, listening to and playing music, and spending quality time with family.
	Simranjot Kang, BSc Behaviour Consultant Practicum Region: Tri-Cities Simran.Kang@PivotPoint.ca Simran holds a Bachelor of Science in Psychology with a Minor in Sociology from the University of Alberta. She has experience supporting children with Autism Spectrum Disorder and other developmental challenges by implementing behavior intervention plans, reinforcing positive behaviors, and teaching communication and social skills using Applied Behavior Analysis (ABA) techniques. Read MoreClose In addition to her professional experience, Simran has volunteered to promote physical literacy among children with disabilities, helping them build confidence and engage in physical activities. With expertise in ABA and early childhood development, Simran is deeply passionate about supporting individuals with diverse needs and enhancing their potential for growth and self-expression.
	Avery Kugler, BSc Behaviour Consultant Practicum Region: Prince George Avery.Kugler@PivotPoint.ca Avery holds a Bachelor of Science degree in Psychology and is currently pursuing a Master’s degree in Applied Behaviour Analysis. With a strong foundation in developmental and health psychology, Avery has spent the past five years gaining practical experience to apply to behavioural therapy. Read MoreClose As a Behaviour Consultant, Behaviour Interventionist (BI), and PATH Facilitator at Pivot Point, Avery is passionate about supporting individuals and families. Born and raised in Prince George, Avery is excited to work within and give back to the local community. In spare time, when not studying, Avery enjoys reading, crafting, hiking, and traveling.
	Robin MacDonald Clinical Supervisor & Behaviour Consultant Region: Prince George Robin.Macdonald@PivotPoint.ca Robin is a Ph.D. student in Speech, language and Hearing Sciences, and a behaviour consultant with a passion of helping neuro-divergent families have better quality of life through use of client-centered and individualized plans. She has life experience of navigating familial life with divergent needs with a son who has a dual diagnosis of autism spectrum disorder (with pathological demand avoidance features) and giftedness. Read MoreClose Robin started her educational journey in the registered nursing program. After completing two years, she discovered her interest in child development and pursued this passion through completing the early childhood education program. While working in a childcare center, she completed her Bachelors’ degree majoring in psychology with an honour’s thesis focused on linguistics. All while completing these degrees, Robin worked as a Behaviour Interventionist at Pivot Point and in the children’s homes with two children who had complex needs diagnosed with cerebral palsy. After completion of a Bachelors’ degree, Robin became a behaviour consultant while completing on the Florida Technology 4th Edition coursework for applied behaviour analysis. She then completed a Master of Science majoring in Psychology through Arizona State University with a GPA of 4.0. Robin presented her honours research project at the International Mental Lexicon Conference in Niagara-on-the-Lake in October of 2022. She will be starting her Ph.D. program Specializing in Speech, Laqnguage and Hearing Sciences in New York, New York in September 2023. In her spare time, she enjoys traveling, teaching yoga and reading literature. She has a French bulldog who is trained as a level 1 therapy dog who may come to work with her!
	Kathleen Nesbitt-Daly, RBA, BCBA Clinical Supervisor & Behaviour Consultant Region: All Regions Kathleen.Nesbitt-Daly@PivotPoint.ca Kathleen graduated with a BA in Psychology in 2018 and has been working in the mental health field for 4 years. She has worked at a day-care supporting children ages 3 months to 12 years with special needs as well as in adult clients’ homes, assisting with independent living. Read MoreClose Kathleen also assisted clients in behaviour programs and ensuring they had the opportunity to be involved in their communities.
	Michelle Parsons, BA, RASP-B Certified Behaviour Consultant Region: South Fraser Michelle.Parsons@PivotPoint.ca Michelle is a Behavior Consultant with a Bachelor’s degree in Psychology and over a decade of experience. She specializes in working with children with Autism Spectrum Disorder (ASD) and holds a certification in Disability and Applied Behavior Analysis (DABA) from Douglas College. Read MoreClose Michelle works in home-based and community settings, collaborating with children, youth, adults, caregivers, and school teams both in-person and virtually in the Lower Mainland. She combines evidence-based strategies with play to help improve communication and social skills. Michelle is committed to ongoing learning and expanding her knowledge in autism, ADHD, and mental health to better support the families she works with.
	Jylah Ritmeester, BCBA Behaviour Consultant Region: Victoria, Duncan, Nanaimo Jylah.Ritmeester@PivotPoint.ca With 25 years of experience supporting children and adults with special needs, Jylah has worked in a variety of settings, including community care programs, classrooms, and the field of behavior analysis. Read MoreClose His journey has taken him from roles as a Behavior Interventionist to becoming a Board Certified Behavior Analyst (BCBA). After earning his Master of Science in Applied Behaviour Analysis and Autism in 2018, he achieved his BCBA certification in 2021. Jylah specializes in supporting individuals with challenging behaviors, bringing both expertise and compassion to his work. Outside of his professional life, he enjoys playing guitar and watching movies with his family.
	Brittany Rolston, MA SpEd, BCBA Clinical Supervisor & Behaviour Consultant Region: Victoria, Duncan, Nanaimo Brittany.Rolston@PivotPoint.ca Brittany completed her Masters in Special Education with a sub-focus on developmental disabilities and autism spectrum disorders in 2015. Read MoreClose Since finishing school, she has worked exclusively in the field of behaviour therapy, including jobs with CBI Monarch House, and the Burnaby School District. Her wheelhouse includes complex behaviours, aggression, speech, language, communication, and early intervention.
	Shelby Schimpf Behaviour Consultant Practicum Region: Okanagan Shelby.Schimpf@PivotPoint.ca Shelby is a Behaviour Consultant serving the Thompson/Okanagan region. In her role, she works closely with children, families, and educators to develop customized strategies that support emotional and behavioral growth. Shelby specializes in supporting neurodivergent children, offering practical tools grounded in compassion and evidence-based practices. She is passionate about helping each child thrive in their own unique way, both at home and in the classroom. Read MoreClose Shelby graduated from Mount Royal University and Athabasca University in October 2023 with a degree in Criminal Justice and Business in General Management. She draws on her diverse life experience to take a personable and realistic approach when working with families—always aiming to create strategies that are both effective and sustainable. Shelby started her journey with Pivot Point in December 2023 and absolutely loves working in this region. In her spare time, you can find her outdoors snowmobiling, dirt biking, or on the water. She’s often joined by her pup Mila (my-la), who enjoys adventures just as much as she does, or her partner Brendan.
	Amanjyot Sidhu Behaviour Consultant Practicum Region: South Fraser Amanjyot.Sidhu@PivotPoint.ca Amanjyot has a bachelors in Psychology and Education from SFU. She has been working with children for the past 5 years and has worked at the YMCA as a childminder, as well as with MadScience Vancouver as an instructor. Read MoreClose Amanjyot has experience working with children from the ages of 3 months to 12 years old.
	Kailey Sutherland Behaviour Consultant Practicum Region: Victoria, Duncan, Nanaimo Kailey.Sutherland@PivotPoint.ca With over 20 years of experience working with children living with disabilities, Kailey is deeply passionate about supporting and empowering children and families. A significant portion of her career has been spent in the education sector. She currently holds a Child and Youth Care Degree and is currently pursuing BCABA certification.
	Sydney Wolstenholme, BCaBA Behaviour Consultant Region: Kamloops, Okanagan & Salmon Arm Sydney.Wolstenholme@PivotPoint.ca I grew up in Williams Lake, BC and have lived in Abbotsford since 2014. Outside of work, I enjoy theatre, travel, kayaking and relaxing at home with my dog. Growing up, I was an active participant in my local Community Theatre and went on to major in Theatre at Thompson Rivers University. Read MoreClose While I was working in my home town’s Child Development Centre, I began learning more about children with diverse needs. As well as the support and training that would be crucial for the understanding, learning and development for these children. I knew in my heart that this was a path that would also be a passion. Thus began my pursuit in a career in Applied Behaviour Analysis. Since 2014 I have had the privilege of working with children with diverse needs, specializing in Autism, throughout many communities in the Fraser Valley. In 2016 I joined the Pivot Point team and have enjoyed working as a Behaviour Interventionist, Child Care Worker, Tutor. Classroom Teacher, and now taking on the role of Behaviour Consultant BCaBA Practicum. My educational background includes studies at Thompson Rivers University, where I completed a Bachelors of Arts (2011) and Bachelors of Education (2013). Followed by, an advanced certificate in Disability and Applied Behaviour Analysis (2015) from Douglas College. I am an avid student and enjoy taking courses, workshops and reading up on research in my field regularly.

Counsellors

Pivot Point’s team of Mental Health practitioners is growing! We are adding new Counsellors and NeuroFeedBack trainers region by region throughout the Province. Many of the professionals listed below are available for individual as well as couples Counselling, and most are ready and available for online sessions via video chat.

Please view the bios of our staff, and check their availability on our online Session Scheduler anytime.

	Lindsay Monier-Williams, MA Mental Health Program Manager & Counsellor Region: Victoria Lindsay.Monier-Williams@PivotPoint.ca I provide family and individual counselling services to youth, adults, and couples. With my clients, I strive to help improve their emotional and mental well being, develop self-awareness and build better relationships. Read MoreClose From my sessions, you can expect a client-centred approach where therapy is designed to suit your specific needs with the integration of empirically supported counselling theories and techniques. I do a blend of skills based training, solutions focused and depth therapy for a comprehensive counselling experience that not only addresses more acute needs, but also helps clients work through their past, present and future in order to create a plan for long-term change, proactive health maintenance and positive living.
	Elizabeth Baerg, MA, RCC Counsellor Region: Central Vancouver Island Elizabeth.Baerg@PivotPoint.ca Liz holds a bachelor’s in Human Services and a Master’s of Counselling, and is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors. Read MoreClose Liz’s approach to counselling is warm, curious, and client-centered. She seeks to highlight clients’ strengths and uses creativity when problem-solving. Along with empirically supported therapy modalities such as solution-focused, acceptance and commitment therapy, and somatic therapy to integrate mind and body, Liz enjoys collaborating with her clients to reach their goals. In her free time, you can find Liz outside adventuring with her family and golden retriever, reading a good book, or trying a new recipe.
	Wendy Blackshaw Humphrey, MA Counsellor Region: North Fraser Wendy.Blackshaw-Humphrey@PivotPoint.ca Wendy’s experience as a helper and educator dates back to high school, where she was a peer counsellor and was involved in outreach groups presenting on topics such as drug prevention, abuse in relationships, homophobia and AIDS. She did her undergrad in elementary education at the University of Victoria and studied art and psychology at Kwantlen Polytechnic University. She then went on to do her training as an Art Therapist at the Vancouver Art Therapy Institute and a Masters in Counselling Psychology through Yorkville University. Read MoreClose Wendy’s passion for empowering others to help them realise their self-improvement goals has been the driving force behind her many years of volunteering as a counsellor, and her diverse art therapy practica experiences. After volunteering as a peer support worker for several years at South Fraser Women Services Society, she implemented an art therapy program providing weekly individual sessions there. In other practica, she worked with foster children undergoing assessment, youth offenders in open custody, and ran a summer art therapy group for women with mental health and substance use issues. She has also volunteered on the crisis line dealing with mental health emergencies. During her Masters in Counselling Psychology practicum at the Adler Centre, Wendy worked with adults with a wide range of relationship and mental health issues including Depression, Grief and loss, Anxiety, Anger Management, Suicidal ideation, Bipolar Disorder, Schizoaffective Disorder, and Borderline Personality Disorder. She utilised modalities such as client-centred, strengths-based positive psychology and solution-focused techniques, mindfulness, narrative therapy, and cognitive behavioural therapy (in addition to Adlerian psychology methods). She is excited to join the Pivot Point team as a counsellor and family support worker. Wendy’s hobbies include reading, walking her dog in the woods, gardening, cooking, Renaissance dance and archery!
	Kelly Cashin Practicum Counsellor Region: Victoria Kelly.Cashin@PivotPoint.ca Kelly holds a bachelor’s degree from the University of Victoria and is currently completing a master’s degree in counselling psychology from Yorkville University. With years of professional experience in a customer service capacity, Kelly has excelled at connecting with a diverse range of individuals, fostering their strengths, and helping them achieve success in their roles. Read MoreClose Kelly brings this extensive experience to the field of counselling, where the focus remains on supporting and empowering individuals in their journey. Outside of work, Kelly has a deep love for animals and nature, enjoying time spent walking or hiking with a dog or going on camping adventures.
	Aman Grewal, MA, RCC Counsellor Region: Richmond Aman.Grewal@PivotPoint.ca Aman holds a Master’s degree in Counselling Psychology and is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors. Read MoreClose Her approach to therapy is warm, sensitive, empowering, and collaborative. Aman draws upon various frameworks, including Mindfulness, Cognitive Behavioural Therapy, Solution-Focused Therapy, and Narrative Therapy, depending on the specific needs and goals of her clients. She offers counselling services in both English and Punjabi. In her spare time, Aman enjoys reading, practicing yoga, and taking walks in nature.
	Andrew Lacey, MA Counsellor Region: Duncan Andrew.Lacey@PivotPoint.ca Andrew hold a Masters of Counselling Degree and is a certified with the Canadian Counselling and Psychotherapy Association. Read MoreClose Andrew’s approach to counselling is strengths-based, client centred, and solution orientated. Andrew likes to collaboratively come up with creative ideas to help clients navigate the challenges that life can bring. His easy-going, joyful nature helps clients to feel at ease. In Andrew’s freetime he likes to work-out, swim, hike and spend time with his family.
	Kristy Ricard, MSc., MACP, RCC Counsellor Region: Chilliwack Kristy.Ricard@PivotPoint.ca Kristy provides family and individual counselling services to youth, adults, and couples, focusing on improving emotional and mental well-being, developing self-awareness, and building better relationships. Read MoreClose Her client-centred approach integrates empirically supported theories and techniques, blending skills-based training, solutions-focused, and depth therapy for comprehensive care. Utilizing CBT, DBT, and other methods, she aims to create a supportive environment for clients to explore their thoughts and develop practical strategies for growth. Outside of work, she enjoys being active with sports and outdoor activities, and planning her next trip. She looks forward to supporting clients on their journey toward greater well-being.
	Anna Scheulin Practicum Counsellor Region: Victoria Anna.Scheulin@PivotPoint.ca Anna holds a Bachelor’s Degree in Psychology and is currently finishing her Master’s Degree in Counselling Psychology. She is currently completing her practicum here at Pivot Point Family Growth Centre. Read MoreClose Some of her professional experience includes working with youths and adults with diverse needs through residential care, day programs, and within the Victoria school district.
	Jamie Whitehead, MC Clinical Supervisor & Counsellor Region: South Fraser Jamie.Whitehead@PivotPoint.ca Jamie specializes in mental health support for individuals and families navigating life’s challenges, providing encouragement and guidance along the way. Read MoreClose Holding a Bachelor of Arts in Psychology and a Master’s in Counselling Psychology, Jamie has been working with families for over 17 years and has been a licensed member of the British Columbia Association of Clinical Counsellors since 2012. While particularly passionate about supporting young people, Jamie also works with clients of all ages, addressing concerns such as neurodiversity, family conflict, emotional regulation, goal setting, resource navigation, and gender identity. Using an integrative approach, Jamie tailors interventions to each client’s needs, drawing from solution-focused, narrative, and cognitive-behavioral therapies, among others. Outside of work, Jamie enjoys spending time with a young son and two cats, visiting the beach, and exploring new culinary skills through cooking classes.
	Katherine Wolbert, MC Counsellor Region: Nelson Katherine.Wolbert@PivotPoint.ca Katherine holds a masters in counselling psychology and is a registered member of the BC Association of Clinical Counsellors. Her background is in population and human health research and evidence based studies. Read MoreClose With a CBT, DBT and systems approach in her counselling work she strives for wholistic health of her clients including the biology, psychology and the social aspects for long term and sustained positive outcomes. Katherine enjoys an active lifestyle with her family in the mountains and on the lakes in the beautiful Kootenay region of B.C.

Program Managers

	Alex Delange, MSc., BCBA ABA Program Manager, Behaviour Consultant & CSup. View Early Intervention and School Age Services Program Pages Alex.Delange@PivotPoint.ca I have over 25 years of experience working directly with children with special needs. I started my career in community recreation, and started a program to address physical activity for children with special needs. I began working as a Behaviour Interventionist (BI) in home intervention programs and decided to pursue Behaviour Consultation certification as I discovered my passion for teaching children who required specialized learning techniques. Read MoreClose I became a Behaviour Consultant in 2009, becoming a Board Certified Assistant Behaviour Analyst in 2011. Most recently, I have completed my Master’s Degree in Psychology, with specialization in ABA. My primary area of experience is in working with children aged 3 to 12 years old, however I do also serve teen and adults. I use multiple ABA teaching methods to develop independence and promote positive behaviours. I use the Verbal Behaviour approach to language development, and Natural Environment Teaching to promote socialization and play and am experienced in teaching children to communicate using picture symbols, using visual supports and developing language based on motivation and enjoyment of activities. So much learning happens outside of the therapy room and so I feel it is important to work with families to incorporate ABA at home in easy, everyday interactions. A personalized ABA program combines teaching techniques which are the most effective for your child and which are the most comfortable for your family. I look to research and experience to inform my advice and recommendations so we can have a discussion about which way to go and what you are comfortable with I believe that respectful and genuine collaboration is an integral part of working with your child and your family. As the parent, you are the expert in your child and I see my role as one to work alongside of you as you help your child be the happiest they can be. Your child’ schools and community partners will also be invited to be a part of the collaborative team which helps ensure that everyone who has an important role in your child’s development can use their expertise and knowledge. Whether that is by learning to communicate, learning to be more social and flexible, or just learning how to make friends, and do better in school, my approach is one of patience, knowledge and understanding to help your child shine.
	Lindsay Monier-Williams, MA Mental Health Program Manager & Counsellor View Mental Health Services Program Page Lindsay.Monier-Williams@PivotPoint.ca I provide family and individual counselling services to youth, adults, and couples. With my clients, I strive to help improve their emotional and mental well being, develop self-awareness and build better relationships. Read MoreClose From my sessions, you can expect a client-centred approach where therapy is designed to suit your specific needs with the integration of empirically supported counselling theories and techniques. I do a blend of skills based training, solutions focused and depth therapy for a comprehensive counselling experience that not only addresses more acute needs, but also helps clients work through their past, present and future in order to create a plan for long-term change, proactive health maintenance and positive living.
	Cheryl Elderton Educational Services Program Manager View Educational Services Program Page Cheryl.Elderton@PivotPoint.ca Cheryl joined the Pivot Point team as Regional Manager for Chilliwack/Hope, in Feb 2010. Cheryl has a bachelor’s degree in Education from the University of British Columbia. During her studies she specialized in adapted programs, behaviour management, and integration planning for children with high needs. After completing this degree Cheryl worked as a recreational therapist for 6 years, developing and implementing a variety of programs, therapy and experiences for children and adults with complex needs. Read MoreClose Cheryl has vast experience, knowledge, abilities and strategies for working with complex children, families, community resources and services. She has provided training, and workshops in positive behaviour management. She has been a mentor to co-workers, assessing, developing and implementing positive behaviour plans and programs specific to individual success plans for students and families.
	Amber Foster Complex Care Program Manager View Complex Care Services Program Page Amber.Foster@PivotPoint.ca Throughout her career, Amber has worked closely with hundreds of families, primarily foster families, supporting children in their care. She has completed a BA in Psychology and MA in Leadership. Amber brings to Pivot Point 20+ years of hands on experience in addressing the complex behavior of children and youth who live with special needs, developmental disabilities, as well as learning, behavior and psychiatric challenges. Read MoreClose For the past 17 years Amber has been in leadership positions within the non-profit sector; she has experience building highly trained, motivated teams of support staff. Her style is one of collaboration while maintaining superior quality of care and ethical standards. Challenging and complex behavior has always fascinated Amber and furthers her drive to support families & children with exceptional needs. Over the course of her career, Amber has received training in Trauma-Informed Practice, Positive Behavioral Support, Attachment, Brain-Based Disorders and more. Amber is also a mother of two active children. She can be found at the hockey rink, baseball field and dance studio when she is not busy at work. Amber and her husband moved to Cloverdale in 2002 & enjoy the close knit community it provides.
	Sandra Haukeland Teen Transition and Adult Services Program Manager Sandra.Haukeland@PivotPoint.ca Sandra knew from a young age that working to help others was her calling. She believes that EVERYONE should be treated with kindness, dignity, and equality and that both nature and nurture contribute to a person’s identity. Read MoreClose Prior to becoming a teacher in her early 20’s, Sandra worked at daycare centres and camps. Her passion for supporting children to reach their goals and to work towards becoming the best versions of themselves was her drive. During this time, she also learned a valuable lesson; “I learned that helping/teaching others is not something that should be done to another person, it should be done with them. When you work with someone, then they want to learn, they are participating in their learning. At that point, it becomes easy as everything else falls into place”. Life later led Sandra to live in Alberta for several years where she worked with neuro-diverse groups, and home-school groups and also privately tutored neurodiverse and behaviourally challenged students, providing the extra support they required to achieve graduation. Then, upon her return to BC, Sandra worked as an Executive Assistant for the Director of Health and the Director of the Early Childhood Department for a local First Nations Band. She considers this one of her most valuable experiences as she not only learned so much about the intricate workings of healthcare and management, but was gifted the opportunity to witness and often even participate in the many cultural events and celebrations unique to this Band. She cherishes the many memories and friendships she has from this time. With a BA in English Literature and Early Childhood Education and many other Educational and Crisis Intervention certifications, Sandra is excited to lead her team of professionals to ensure the individuals and families they support find their dreams and goals. Encouraging the passions and celebrating the successes of staff and persons served alike. She consciously works hard to remain accessible and approachable. In her downtime, Sandra enjoys spending time with her husband and dog while camping, looking after their home and spending time with friends. She is fiercely proud of her two daughters who are both attending university and are also pursuing careers in the Human Services sector. Sandra is a bit of an animal nut and loves her coffee!
	Kate Maryschak Educational Services Program Manager View Educational Services Program Page Region: All Regions Kate.Maryschak@PivotPoint.ca Kate joined Pivot Point in July 2021 as the Before and After School Care Program Manager, as well as the Community Classroom Registrar. In addition to her Bachelor of Arts degree from Simon Fraser University, Kate is a certified PEERS provider, a trained coach through Co-Active Training Institute (CTI), and a certified Sanity School for Parents and Teachers trainer through Impact ADHD. Kate also has experience in executive function coaching, Michelle Garcia-Winner’s Social Thinking curriculum and strategies, and The Zones of Regulation curriculum. Read MoreClose With over 25 years of experience working with special needs students, parents, and teachers in school settings (both public and private) Kate brings a wealth of knowledge with her to Pivot Point. She is looking forward to bringing her training and experience to Pivot Point. Kate is excited to be a part of a team that continues to grow and expand in an effort to support families who face complexities and challenges on a daily basis. Everyone deserves to live their best life and be given a safe and supportive environment to experience these opportunities. Kate thrives to develop programs and experiences for children and families so that they have these opportunities to grow, learn, and enjoy. Kate is a mom to two amazing boys. She enjoys being outside and being active – whether it’s hiking, kayaking, skiing, or just going for a walk, Kate is happiest outside enjoying all BC has to offer.

Regional Managers

	Guneev Arora South Fraser (Surrey, Langley, Delta, White Rock, Aldergrove) Regional Manager Guneev.Arora@PivotPoint.ca Guneev joined Pivot Point in March 2024 as the Regional Manager for the South Fraser region. Originally from India, Guneev’s journey has taken her through various stages of life, from Ludhiana and New Delhi to London and Toronto in Ontario, and she now calls Surrey home with her family and two cats. Read MoreClose Throughout her career, Guneev has dedicated herself to mental health advocacy and creating accessible, inclusive environments. She has spearheaded numerous programs aimed at enhancing the quality of life for adults with diverse abilities, particularly those in complex care settings and community homes. Guneev is passionate about empowering individuals through customized life skills programs and job readiness initiatives, nurturing their self-esteem and overall well-being. Her commitment to building connections and advocating for human rights underscores her role as a catalyst for positive change within her community and beyond. Guneev is deeply passionate about social justice and mental health, guided by strong ethical principles of integrity and honesty. She approaches challenges with objectivity and a steadfast belief in finding solutions that benefit all. Her journey is marked by a dedication to empowering others on their paths of self-discovery, celebrating their successes as transformative milestones toward positive change.
	Katrina Crosby Abbotsford & North Fraser Regional Manager Katrina.Crosby@PivotPoint.ca Katrina was only 14 years old when she discovered she had a passion for helping others. Having a large extended family with lots of elders to love her, Katrina felt she had a lot to offer working at a Rest Home where she could genuinely engage with those residents that didn’t really have family. Her caring ways led her to be a camp counsellor and Sunday School teacher on the Sunshine Coast. Read MoreClose When Katrina married, she spent 18 years in Scotland where she fell in love with the small villages and sense of community, learning more about art and design in industrial weaving on an organic farm. The balance of nature and the environment helped her see there can be positive solutions to what others might see as a problem. Now in her fifth year with Pivot Point, Katrina has found the life-work balance she has always wanted. Having started as a Behavior Interventionist and Child Care Support Worker, her career path has evolved in many areas of support programs and group activities offered at Pivot Point. Katrina has been a Lead Instructor for the Agassiz Community Classroom, as well as the Assistant Regional Manager in the region for the past two years, culminating into her next step, as the Regional Manager for the Kent/Hope region. In her down time, Katrina enjoys spending time with her non-binary teenager and fluffy old dog enjoying the beautiful surrounding area she calls home, actively participating in a variety of outdoor activities. Along with 3 mischievous cats and glow fish. She also enjoys baking and crafting which she has shared with her students helping to develop life skills.
	Chloe Doerfling Chilliwack & Kent/Hope Regional Manager Chloe.Doerfling@PivotPoint.ca Chloe is a dedicated and passionate professional with deep roots in the Chilliwack and Kent/Hope region. Having grown up in Chilliwack and now calling the District of Kent home, she possesses a unique understanding of the local community. Read MoreClose Her career spans over five years supporting individuals with diverse needs as an Administrative Lead and Health Care Assistant, including a background in client experience and management within the autism services sector. This, coupled with her work as a Behavioral Interventionist with various organizations and families, provides her with a breadth of experience in fostering growth and well-being with a particular focus on autism and neurodiversity. Chloe’s genuine desire to make a positive impact has led her to specialize in working directly with families. She understands the complexities of family life and is dedicated to supporting them through all stages, from the challenging times to the joyful and powerful moments. Her dedication and specialized experience will serve her well as she takes on the role of Regional Manager for the Chilliwack and Kent/Hope region, where she is excited to bring her expertise and enthusiasm to the families that we serve. Outside of her professional life, Chloe enjoys spending quality time with her daughter and staying active outdoors with her dog and can also be found relaxing at home with a good book and her cat.
	Kristin Grant Ontario Regional Manager Kristin.Grant@PivotPoint.ca Kristin recently earned her Master of Arts in Applied Disability Studies (with a specialization in Applied Behaviour Analysis) from Brock University and brings over 15 years of invaluable experience in providing exceptional service to individuals with unique abilities. Read MoreClose Deeply committed to fostering strong, dynamic teams, she is passionate about delivering comprehensive, person-centred care that prioritizes the individual needs of each client. With a rich background in various clinical roles within the field of behavior analysis, Kristin is thrilled to transition into a leadership role, where she can not only continue to grow professionally but also make a lasting impact within her community. Excited to be part of a rapidly expanding team in the Halton region, she is eagerly embracing the opportunity to contribute to the team’s growth and success. Kristin is devoted to ensuring the highest quality of support through a collaborative, inclusive approach that ensures every voice is heard and valued. Her enthusiasm for this new chapter is matched by her dedication to empowering both her colleagues and the individuals served, fostering an environment where everyone thrives together. When she takes her professional hat off, Kristin enjoys exploring nature—especially with her dogs—fishing, swimming, writing poetry, live music, and trivia (even though she’ll admit she’s not that great at it!).
	Rebecca Koochin Victoria, Duncan & Nanaimo Regional Manager Rebecca.Koochin@PivotPoint.ca Rebecca is a dedicated professional residing in the Cowichan Valley with her family. As a mother to a young daughter and son, she brings a wealth of experience in working with children and adults with autism since 2009. Throughout her career, Rebecca has held key roles, including team lead for various ABA teams, a Behavioral Interventionist (BI) specializing in in-home and preschool support, and an ABA Support Worker with the Surrey School District. Read MoreClose Her passion lies in supporting families and individuals as they navigate the complex path to access the right support for their loved ones. Joining Pivot Point marks a significant and exciting chapter in her fulfilling career. Beyond her professional commitments, Rebecca finds joy in exploring the great outdoors through activities such as hiking and camping. Swimming and fishing are cherished family pastimes, contributing to a rich tapestry of shared experiences.
	Prerna Maheshawri Vancouver/Richmond/North Shore & Tri Cities Regional Manager Prerna.Maheshwari@PivotPoint.ca Prerna joined Pivot Point in March 2025 as the Regional Manager for the Vancouver Tri-Cities region. In this capacity, Prerna will oversee the delivery of services tailored to the behavioural, emotional, psychological, and educational needs of individuals with autism and other diverse abilities. Read MoreClose Prior to joining Pivot Point, she focused on advocating for clients, ensuring they had access to the resources and support they needed to lead fulfilling lives. She worked closely with individuals, families, and communities to implement client-centered care plans that addressed a wide range of needs while fostering independence, growth, and overall well-being. Prerna is dedicated to advancing the mission of Pivot Point by ensuring that all services provided are not only innovative and effective but also deeply rooted in client advocacy and community-based support. She will actively collaborate with multidisciplinary teams, family members, and local communities to create a comprehensive network of care that promotes success and positive outcomes for those we serve. With a strong foundation in psychology, she leads with compassion and a deep respect for the diverse needs of individuals, advocating for holistic care that empowers families and supports long-term success. Outside of professional work, Prerna is passionate about travelling, exploring new cultures, and broadening their understanding of the world. This love for travel fuels her creativity and inspires new perspectives that she bring to her work, ensuring she remain adaptable and open-minded in everything she do.
	Shannon Moorhead Thompson & Okanagan Regional Manager Shannon.Moorhead@PivotPoint.ca Born and raised in the BC Interior, Shannon joined Pivot Point in the role of Regional Manager for the Thompson/Okanagan region March 2023. When people ask where she is from, her response may be ” from which stage in my life?” Shannon has planted roots in Lumby, Vernon, Golden, Revelstoke and currently resides in Salmon Arm with her family. Read MoreClose During her career, Shannon’s primary focus was towards mental health and inclusive employment. This led her to spearhead numerous programs for adults with diverse abilities including a Customized Employment program. She proudly supported individuals to learn targeted life skills, job readiness and created opportunities to improve their self esteem and overall quality of life. She valued creating connections within her community and beyond, building and fostering relationships, and advocating for human rights. Shannon is fervent about social justice, mental health, and values strong ethics. She stands true to integrity, honesty, while thinking objectively to help find solutions to whatever life throws at us. She is passionate about assisting others on their personal journey and selflessly empowers others to embrace their own self discovery. She takes pride in celebrating their personal success, creating a turning point where they can realize their dreams of positive change. Favorite Quote: “Calm is Contagious”
	Amber Rathpoller Kootenay Co-Regional Manager Amber.Rathpoller@PivotPoint.ca Amber joined Pivot Point in 2020, bringing with her several decades of experience working with children and youth with diverse abilities. Amber has run a daycare, worked in the public school system, and is currently the Lead Instructor at our Cranbrook Community Classroom. Read MoreClose Amber has a tenacious drive to serve while creating positive change within her community. She loves to go the extra mile for people, and she is constantly striving to provide the best possible care for our clients. In her downtime, she enjoys golfing and spending time with her family. After working closely together in the Community Classroom, Amber and Kylie formed a close bond, and an excellent working relationship. In 2023, they decided to jointly apply to become Co-Regional Managers for the Kootenays. Their complimentary skills provide outstanding service and care to our entire region.
	Kristen Scott Prince George & Northern BC Co-Regional Manager Kristen.Scott@PivotPoint.ca Kristen is dedicated to promoting wellness and fostering community development. She brings a wealth of experience as a Program Coordinator across diverse sectors and industries in Northern regions, reflecting her commitment to excellence and innovation in program management. Read MoreClose Kristen’s professional background aligns with her passion for contributing to positive change in communities. Her family appreciates the natural beauty and recreational opportunities that the Prince George area provides, including hiking and biking trails.
	Courtney Wickstrom Prince George & Northern BC Co-Regional Manager Courtney.Wickstrom@PivotPoint.ca Courtney has always had a passion for helping others (for as long as she can remember) which led her to a job working with a young boy diagnosed with Autism after she graduated high school. She worked in his home-based ABA program as his Behaviour Interventionist and quickly realized how much she loved the work so she decided to make a career out of it! Little did Courtney know the service was very much needed in the North that she would become very busy and constantly have families contacting her to work with their child. Read MoreClose n 2013 Courtney founded Northern Interior Behaviour Intervention Services, her main goal with NIBIS was to hire and help support others who were interested in working as a Behaviour Interventionist, providing them with a schedule of families to work with and regular pay. In 2015 Courtney had her daughter and in 2017 she had her son, which really opened her eyes and changed things for her. It was hard being a mom and running a business (with no maternity leave) so she was excited to hear of the opportunities with Pivot Point when they announced coming to Prince George and Northern BC! After many wonderful talks with Pivot Points Executive Director Courtney merged all of her NIBIS clients and staff members to Pivot Point in February 2019 and accepted the position as Regional Manager for Prince George and Northern BC. Courtney is extremely happy with all of the growth she has had in the North with Pivot Point and all of the high quality services we are now able to offer!

Our Staff

Directors

Steve Cunningham, MA

Executive Director

Crystal Thompson

Director of Operations

Behaviour Consultant

Admin Team

Keith Fluet

Accounting Manager

Brenda Gould

Resources Manager

Utami McCoshen

HR Coordinator

Cindy Ann Miranda

HR Coordinator

Connie Nelson

Client Services

Cynthia Provo

Administration

Bailey Thompson

Quality Assurance Manager

Brandee Thompson

Administration

Jodi Tucker

Organizational Change Manager

Michaela Vozenilek

Brand & Integration Manager

Rochelle Watt

Community Relations Manager

Behaviour Consultants

Alex Delange, M.Sc., BCBA

ABA Program Manager, Clinical Supervisor & Behaviour Consultant

Region: All Regions

Dr. Kelly Dancho, BCBA-D

Clinical Supervisor & Behaviour Consultant

Region: All Regions

Dr. Christina Worth, DBH, CFLE., BCBA

Clinical Supervisor & Behaviour Consultant

Region: Prince George

Kiersten Beesley, M.Sc., BCBA

Behaviour Consultant

Region: East Fraser

Sarah Burgess, RBA, BCBA

Behaviour Consultant

Region: All Regions

Dakota DiBella

Behaviour Consultant Practicum

Region: Kootenays

Leah Favaro, BCaBA

Behaviour Consultant

Region: Tri-Cities

Kylie Fredrickson, CSE

Behaviour Consultant Practicum

Region: Kootenays

Andy Greenwood, MS, BCBA

Behaviour Consultant

Region: East Fraser

Simranjot Kang, BSc

Behaviour Consultant Practicum

Region: Tri-Cities

Avery Kugler, BSc

Behaviour Consultant Practicum

Region: Prince George

Robin MacDonald

Clinical Supervisor & Behaviour Consultant

Region: Prince George

Kathleen Nesbitt-Daly, RBA, BCBA

Clinical Supervisor & Behaviour Consultant

Region: All Regions

Michelle Parsons, BA, RASP-B Certified

Behaviour Consultant

Region: South Fraser

Jylah Ritmeester, BCBA

Behaviour Consultant

Region: Victoria, Duncan, Nanaimo

Brittany Rolston, MA SpEd, BCBA

Clinical Supervisor & Behaviour Consultant

Region: Victoria, Duncan, Nanaimo

Shelby Schimpf