Welcome to the South Fraser Regional Page! 

 

Meet Muskaan Arora

Regional Manager for Surrey/Langley/Delta/White Rock/Aldergrove
muskaan.arora@pivotpoint.ca

Click here for more contact details 

 

About Muskaan

Muskaan is the Regional Manager for the South Fraser region, bringing over six years of progressive leadership experience in the social services sector. She holds a degree in Psychology from Kwantlen Polytechnic University, providing a strong foundation in mental health, human behavior, and person-centered care.

Since arriving in Canada as an international student in 2018, Muskaan has demonstrated a strong commitment to growth and service excellence. She has advanced through a range of roles including frontline worker, senior support worker, team lead, and program manager, developing comprehensive experience in complex care and community-based services. In January 2025, she joined Pivot Point Family Growth Centre as a House Manager in complex care, where her leadership, operational insight, and dedication to quality care led to her progression into the role of Regional Manager.

Muskaan is known for her ability to lead with empathy while maintaining a results-driven approach. She is committed to fostering inclusive, high-performing teams and ensuring the delivery of safe, responsive, and high-quality supports for individuals with complex and diverse needs. Her leadership emphasizes collaboration, accountability, and continuous improvement across programs.

In addition to her work in social services, Muskaan brings valuable experience in business and operations management within the hospitality industry. She has served as a General Manager in fast-paced restaurant environments, strengthening her expertise in team leadership, customer service, and operational efficiency. She is also a proud entrepreneur and owner of a restaurant in Vancouver.

 

About Services in South Fraser

Our South Fraser region places a strong emphasis on inclusion, particularly concerning cultural diversity. We understand that many of the families we serve have immigrant roots, ranging from first-generation immigrants to those from subsequent generations. Our team’s extensive experience with culturally diverse communities ensures the ability to tailor our programs to meet the unique needs of all families. By creating an environment that values acceptance and understanding, we aim to ensure that every individual feels welcomed and supported in their journey with us. Our dedication to fostering connections and celebrating diversity aligns with our mission to create inclusive communities where everyone can thrive.

To meet families’ needs we are now piloting a Saturday Eco-Adventure camp that supports and facilitates social skills for our teen and pre-teen children. This program is so well received that we will also offer it during school breaks. Find out more on our Group Activities page

Our Cloverdale Community Classroom  currently we supports students who require more intensive support and, driven by the BC Learning Curriculum, we tailor learning activities to meet each student at their learning level.

Additionally, our Mental Health team is agile; they offer support from personal counselling to family cohesiveness and team-strategies. In addition, we offer neuro-feedback therapy; a new innovation and often helps sleep patterns, reduce anxiety and increase clarity and attentiveness. Learn more about our Mental Health Services.

We host one the largest Behavioural Consultant teams in the province led by a combination of long-standing practices and new innovation. Complete our Request a Meeting form to find out if we’re the right fit for you!

Our professional and front-line staff have a wide variety of unique skills and backgrounds. This depth of experience combined with a wide range of interest and ability are the basis of our success with our children and families. If you or someone you know thrives in diversity and innovation, please visit our Apply Now page to submit your application!