Our Staff

Directors

Pivot Point is guided by our two Directors; each contributing a different focus and area of expertise to the overall vision and performance of the agency. Our Directors have extensive histories in the social services, each spanning decades of service to children, youth, and adults with Alternate Abilities. The Directorship is united around our common vision of Pivot Point creating a meaningful and positive turning point for every person possible… for our clients and their families, for our staff and their families, and for our communities throughout British Columbia!

Steve Cunningham, MA

Executive Director

Steve.Cunningham@PivotPoint.ca

Steve is the founder and Executive Director of Pivot Point Family Growth Centre Inc. Click the link below to read more about WHY Steve started Pivot Point… and discover what’s behind the name.

I was raised in Vancouver, BC by a caring family, but I really struggled with the divorce and break up of that family when I was 9 years old. I made a few bad choices, and was running with a rather destructive group of kids. However, in the summers that followed, I went to Summer Camps where I discovered the power of positive role models… something I’d been craving throughout my first decade of life. I met older teens and young men in their early 20’s who lived with playfulness, courage and passion. They made learning fun, and invited me to try new things like canoeing, rock climbing, and building campfires… their belief in me sparked a turning point in my young life: I knew I wanted to be like them when I grew up! I knew I wanted a better future!

So by age 15 I was working at that camp as a Counsellor-in-Training. By 17 I was a counsellor, and leading cabin groups. I remember doing an activity where the counsellor would sit one-to-one with each camper and talk about home life, school life, and friends… then set goals for each. I was shocked to see that nearly every one of those 8 or 9 year old boys ended up crying as they shared about their Home/School/Family life back in the city. They were all struggling so much with their young lives!

One day, I was telling one of my young campers about the great things I saw in him, and how I believed in who he could become… and the spark returned to his tear filled eyes! That’s when it hit me that I had become that same role model from 7 years earlier! Camp created a turning point for me, and by age 17 I was doing that for others.

I’ve worked with children and their families for over thirty years since then, in various roles such Child Care Worker, Special Education Teaching Assistant, Respite Care Provider, Foster Parent and now I am a Clinical Counsellor specializing in Diverse Abilities of childhood. But throughout it all, I have been focused on that same powerful feeling… that “WOOSH!” of excitement that emanates from the core of my being when someone else discovers or creates their own turning point in life; when they shift back into alignment with their best and positive future.

That is why I created “Pivot Point”… a company dedicated to seeking and supporting that positive shift in others; In our clients, in our staff, and in our community partners. My degrees in psychology from Simon Fraser University, and a Masters of Arts degree in Counselling Psychology from Trinity Western University, may have added some clinical training to my decades of direct experience working with children… but really, whether it’s supporting families or managing Pivot Point’s staff, it has always come down to a matter of heart. I simply believe that at times, we all need others who can be playful with us; and we all need others to share their passions, to inspire our courage, and to invite us to believe in something better for ourselves.

I hope we can share this kind of meaningful relationship with every family we serve.

I hope our charismatic energy and sound clinical practices create a powerful force for positive change in the lives of everyone we meet.

I hope we can all eventually find a turning point in our lives… one that brings us back into alignment with our best possible futures, and one that inspires us to share that magic with others!

Crystal Thompson

Director of Operations

Behaviour Consultant

NVCPI Instructor

Crystal.Thompson@PivotPoint.ca

Crystal Thompson is the Director of Operations at Pivot Point Family Growth Centre. Click the link below to learn why Crystal chose a career in the social service sector and where her passion stems from.

Admin Team

Pivot Point’s staff of over 150 people provides local services and supports to families in 10 regions around the Province. Our virtual organization model is made possible by our highly skilled administration team at Pivot Point Head Office. Each of the following managers is committed to excellence in their own departments, and they are each passionate about the positive impact that Pivot Point can have on the lives of our staff and our clients. Read their stories below and learn more about our incredible Admin Team.


	Amanda Nickart Human Resources Manager HR@PivotPoint.ca Working with children and families is, and has always been, a passion and focus for Amanda. She completed her certification in Early Childhood Education specializing in Infant and Toddler Development and Special Needs. She then went on to achieve her BA in Family and Social Relations from the University of Windsor. Read MoreClose While going to school, Amanda worked in preschool and daycare facilities. Over the course of her career, she went on to become the site director of a large early childhood learning center. With over 17 years of experience working with families and 5 years in management, Amanda brings dynamic skills and abilities to her role as the HR Manager. When she’s not busy building relationships with staff and families, you can find Amanda adventuring outside with her friends, hitting up the local yoga studio, or baking the most amazing desserts you’ve ever tasted! (Seriously! They’re incredible!)
	Brenda Gould Resources Manager Resources@PivotPoint.ca Brenda, Pivot Point’s Resource Manager of 13+ years, ensures that our eight remote offices across the Province have the supplies they need to effectively support the children, families, and individuals in our care. Read MoreClose Among other things, she produces our program binders, manages our training materials, and maintains our online archives. When it comes right down to it, Brenda keeps us all organized and on track. If she’s not busy balancing budgets or tracking orders at the office, you can find Brenda spending quality time with her grandkids and family.
	Connie Nelson Client Services ClientServices@PivotPoint.ca Connie handles client services here at Pivot Point. Building relationships has always been important to Connie as it aligns with her core values Read MoreClose Having worked in Client Care and Accounts Management at a variety of different organizations over the past 20 years Connie brings excellent communication and interpersonal skills to Pivot Point in her role as the Client Services Manager. When Connie is not at the office, you can find her hanging out with family, entertaining with friends or enjoying time spent with her beautiful dog Maple.
	Cynthia Provo Administration Admin@PivotPoint.ca Cynthia has worked in various capacities with organizations across Western Canada which deliver Adult Basic Education, Brain Injury Rehabilitation services, Literacy programs, Domestic Violence programs, and Seniors’ Housing. Read MoreClose Cynthia is most proud of having raised two terrific young adults and numerous shelter dogs. Over the years she has completed a BA, majoring in Psychology with a Sociology minor, and a Certificate in Business Administration. She also worked for an investment company for some years and is thrilled to be out of the corporate world, back on the west coast, and part of the Pivot Point team.
	Keith Fluet Accounting Manager Accounting@PivotPoint.ca Pivot Point is excited to have Keith Fluet on our Head Office admin team! Keith is the Accounting Manager, and holds responsibility for all aspects of the financial well being of the company. Read MoreClose He was born in Edmonton and moved to Saskatoon in grade 6. He made the shift to BC to train full time with the Canadian National Senior Baseball Team, after finishing his university studies at Mayville State University in North Dakota. He is now happily married with 2 sons, 13 and 15 years old. Keith’s career began just after his final year of professional baseball, when he joined a small event company in Gastown, Vancouver. I chose this profession because of a teacher I had in high school, Mr. Wilde. I loved going to his class and he instilled in me a passion for the numbers. Keith’s experience in the industry derives from a couple years of working at another non-profit. He has joined our team intending to bring that expertise to Pivot Point, helping to expand the operation into a major player in the industry.
	Rochelle Watt Community Relations Manager Marketing@PivotPoint.ca Rochelle handles our Community Relations and Marketing. Her days are full of social media updates, educating others through relevant materials, helping clients over the phone, event planning and much more. Read MoreClose With 3 grandchildren currently, one of which having diverse needs, Rochelle has knowledge first hand regarding the importance of center based learning as well as programs like Pivot Point, that offer such programs to support children and their families in many different facets. Rochelle also recognizes the importance of programs such as these that can truly make a long lasting difference, and is proud to be a part of such an incredible organization offering these diverse programs and services that truly makes a difference in many families lives on a daily basis.
	Michaela Vozenilek Business Integration Manager BIM@PivotPoint.ca Michaela worked for 20+ years in the airline industry in administration and project coordination, while providing many website and graphic design services to other local businesses. Read MoreClose She also serves as an administrator for a local children’s charity. To us, these skills combine well into her roles of Business Integration Manager, Graphic Designer and Community Classroom Registrar.
	Samanta Singh Group Events Manager Events@PivotPoint.ca Samanta has a background in business, psychology, and leadership. She loves to meet new people, collaborate, problem-solve, and make the best of any situation. At Pivot Point, she helps individuals with autism and diverse abilities throughout British Columbia to come together and have fun in groups! Read MoreClose Samanta also serves as a frontline staff making use of all her skills and abilities with individuals throughout the South Fraser Region. As our Group Activities Manager, Samanta coordinates all of the group events and group services for Pivot Point throughout the province. Samanta is well traveled, multi-lingual, and is excited to help Pivot Point share our Group Events internationally.

Behaviour Consultants

Pivot Point hosts a large team of professional Behaviour Consultants, most having reached the internationally recognized credential of being Board Certified (See BACB.com for more). Each consultant manages a caseload of client families within their local region, and is committed to designing and implementing the best possible treatment plan that will create the most positive change possible for each client they serve.

	Alex Delange, M.Sc., BCBA ABA Program Manager, Clinical Supervisor & Behaviour Consultant Region: All Regions Alex.Delange@PivotPoint.ca I have over 25 years of experience working directly with children with special needs. I started my career in community recreation, and started a program to address physical activity for children with special needs. I began working as a Behaviour Interventionist (BI) in home intervention programs and decided to pursue Behaviour Consultation certification as I discovered my passion for teaching children who required specialized learning techniques. Read MoreClose I became a Behaviour Consultant in 2009, becoming a Board Certified Assistant Behaviour Analyst in 2011. Most recently, I have completed my Master’s Degree in Psychology, with specialization in ABA. My primary area of experience is in working with children aged 3 to 12 years old, however I do also serve teen and adults. I use multiple ABA teaching methods to develop independence and promote positive behaviours. I use the Verbal Behaviour approach to language development, and Natural Environment Teaching to promote socialization and play and am experienced in teaching children to communicate using picture symbols, using visual supports and developing language based on motivation and enjoyment of activities. So much learning happens outside of the therapy room and so I feel it is important to work with families to incorporate ABA at home in easy, everyday interactions. A personalized ABA program combines teaching techniques which are the most effective for your child and which are the most comfortable for your family. I look to research and experience to inform my advice and recommendations so we can have a discussion about which way to go and what you are comfortable with I believe that respectful and genuine collaboration is an integral part of working with your child and your family. As the parent, you are the expert in your child and I see my role as one to work alongside of you as you help your child be the happiest they can be. Your child’ schools and community partners will also be invited to be a part of the collaborative team which helps ensure that everyone who has an important role in your child’s development can use their expertise and knowledge. Whether that is by learning to communicate, learning to be more social and flexible, or just learning how to make friends, and do better in school, my approach is one of patience, knowledge and understanding to help your child shine.
	Dr. Kelly Dancho, BCBA-D Clinical Supervisor & Behaviour Consultant Region: All Regions Kelly.Dancho@PivotPoint.ca Kelly holds a Doctoral Degree in Behavioral Science from the University of Kansas and is a Board Certified Behavior Analyst. Kelly began providing behavioral services as a direct care staff member at an intensive treatment facility in the United States for children and adults with dual diagnoses in 1996. Read MoreClose Subsequently, she held positions as a graduate research assistant, adjunct faculty member, certified MANDT trainer, behavior consultant, and clinical supervisor. During her 22 years of behavioral service, she has worked with typically and atypically developing children and adults ranging in age from 2-months-old to 65-years-old. She has experience with the assessment and treatment of problem behavior including, but not limited to self-injurious behavior, aggression, disruptive behavior, elopement, pica, property destruction, and incontinence. Her current interests lie in the assessment and treatment of severe problem behavior, the evaluation of procedures to increase appropriate behavior, and crisis prevention. In January of 2018, Kelly joined with Pivot Point Family Growth Centre Inc. She is committed to providing effective and ongoing behavioral supports to families and caregivers who live with and serve children and adults with developmental and intellectual disabilities.
	Sarah Barnes Behaviour Consultant Region: Vancouver, North Vancouver & Richmond Sarah.Barnes@PivotPoint.ca Sarah is a BI, CCW and tutor who recently completed her Honours Bachelor of Arts degree in Social Psychology and certificate in Applied Behaviour Analysis at McMaster University. Growing up with a sister who has a dual diagnosis and is on the autism spectrum, Sarah quickly found her passion in the ABA field with the desire to make a positive impact in the lives of individuals and their families. Read MoreClose Through having a variety of programs administered in her family home throughout her life, Sarah has a unique understanding of the interrelatedness and importance of a multidisciplinary team in order to help an individual reach their full potential. Sarah’s passion combined with her personal experiences allows her to establish trusting and sincere relationships with individuals with diverse abilities. Sarah recently moved to Vancouver and is excited to be a part of the Pivot Point team.
	Kiersten Beesley, MA SpEd Behaviour Consultant Region: East Fraser Kiersten.Beesley@PivotPoint.ca Kiersten is originally from Manitoba where she completed a BA majoring in Linguistics at the University of Winnipeg. After completing her BA, Kiersten worked as a BI for 2 years in an Early Intervention program for children with ASD. Read MoreClose It was while working in this program that Kiersten discovered a passion for ABA and working with children with ASD, and decided to pursue a career in ABA. Kiersten graduated with her Masters degree in Behaviour Analysis and Therapy from the University of South Wales in December. Since graduating she has been pursuing her supervision hours towards becoming a BCBA. Since starting with Pivot Point in September she has been enjoying working with children and adults of all ages in the Chilliwack area.
	Christie Borrie Behaviour Consultant Region: South Fraser Christie.Borrie@PivotPoint.ca Christie has her Bachelor of Arts in Psychology/English Literature with an unofficial minor in Special Education from UBC (2007). She has worked with children and youth in a variety of settings, as a BI, a certified lifeguard and swim instructor, ESL tutor, and camp counselor. Read MoreClose It was a serendipitous event which landed her in the role of Special Needs camp counselor one summer (FunRec Day camp), and her experience with some of the camp’s participants inspired her to pursue working with individuals with ASD. She loves being able to celebrate an individual’s success in being better able to express themselves, self-regulate, and learn new life skills. Christie has been with Pivot Point since May 2013, and continues to enjoy her work as a Program Assistant, BI/CCW, Life Skills Worker, Teen Transition Coordinator and PATH Facilitator. Autism holds a very special place in Christie’s heart – she is adopted, and it was through autism that she found her birth family!
	Graham Cannon Behaviour Consultant Region: Duncan Graham.Cannon@PivotPoint.ca My name is Graham Cannon and I am proud to say I was born and raised in the Cowichan Valley. Everything I’ve ever needed, the Valley has given to me. I have traveled all over the world and lived in several different countries, but something always brought me back to the most wonderful place on the planet. After years of travelling and a decade of being an educated professional cook, I decided to go back to University and unleash my full brain potential. Read MoreClose I graduated from Vancouver Island University in 2017 with my Bachelor of Arts in Child and Youth Care. Since then, I’ve been exploring the Valley I love so much and hanging out with my family. I am an OG nerd with some of the highest nerd-cred you’ll ever see, but I also firmly believe in the magic of the outdoors and the power of Nature Based Interventions. If I’m not playing vids or cruising the web for some cool content, I’m definitely out in the woods hiking or playing disc-golf
	Andy Greenwood Behaviour Consultant Region: East Fraser Andy.Greendwood@PivotPoint.ca Andy has over 9 years experience working with children with ASD as a Behaviour Interventionist and Senior Behaviour Interventionist. He graduated in 2010 with a Bachelors in Kinesiology and an extended minor in Psychology and is currently working on his Master of Science in Applied Behaviour Analysis with a concentration in Autism. Read MoreClose Andy has a passion for helping people reach their potential. He has helped to create and run several group programs for school aged children including a sports group and LEGO camp. Outside of work Andy enjoys playing hockey, hiking with his two dogs and wife, listening to and playing music, and spending time with his family.
	Rohan Kaul Behaviour Consultant Region: Vancouver, Richmond, North Shore Rohan.Kaul@PivotPoint.ca Rohan is a graduate of the University of British Columbia with a concentration in Developmental Psychology. Read MoreClose His experience in working as a Behaviour Interventionist includes implementing skill-level based curriculum goals drawing from the Early Start Denver Model (ESDM) with clients between the ages of two and four. Rohan is a Registered Behaviour Technician with the BACB, and is currently working towards his BCaBA certification.
	Kymberley Kempe, BCaBA Behaviour Consultant Region: Kootenays Kymberley.Kempe@PivotPoint.ca My passions include facilitating life skills programs and watching my clients reach personal goals. I have been a Board Certified Assistant Behaviour Analyst since October 2018. I have worked directly with individuals diagnosed with Autism and other developmental disabilities for the past seven years. Read MoreClose I completed my bachelor of arts in applied behaviour analysis with a focus on Autism at Capilano University, and my advanced diploma in behavioural science technology with a focus on Autism at George Brown College. I completed my 500 hour intensive practicum at PALS Autism School.
	Robin MacDonald Behaviour Consultant Region: Prince George Robin.Macdonald@PivotPoint.ca Bio Coming Soon! Read MoreClose
	Christina Medeiros, DBH, CFLE., BCBA Clinical Supervisor & Behaviour Consultant Region: Prince George christina.medeiros@PivotPoint.ca Working with individuals and families navigating the world of special needs has been Christina’s professional passion for 18 years. She recently obtained her Doctorate of Behavioral Health/Integrated Health (DBH) from Arizona State University and has been a BCBA for over 10 years. Read MoreClose Christina is a Certified Family Life Educator with specialization in parent training. She was born and raised in Southern California; both her bachelors and masters in early childhood were completed at California State University Long Beach. Christina has worked in a variety of settings, from home to a children’s hospital, and has been honored to have worked with families of many different backgrounds. She has received extensive training in multicultural treatment models and strives to always meet families where they are in life. Christina is a mother of 2 little girls with big personalities and two large dogs who think they are lap dogs. When she is not chasing after her crew she enjoys painting and surfing. Prior to entering the world of ABA Christina was a fine arts major and painted murals to make her way through college.
	Kathleen Nesbitt-Daly Behaviour Consultant Region: South Fraser Kathleen.Nesbitt-Daly@PivotPoint.ca Kathleen graduated with a BA in Psychology in 2018 and has been working in the mental health field for 4 years. She has worked at a day-care supporting children ages 3 months to 12 years with special needs as well as in adult clients’ homes, assisting with independent living. Read MoreClose Kathleen also assisted clients in behaviour programs and ensuring they had the opportunity to be involved in their communities.
	Michelle Parsons Behaviour Consultant Region: South Fraser Michelle.Parsons@PivotPoint.ca Hi my name is Michelle! In 2016 I obtained a Bachelor of Arts Degree in Psychology from Kwantlen Polytechnic University. Read MoreClose I have been working for over 10 years as a community support worker, child care worker, special needs assistant and individualized support counsellor.
	Brittany Rolston, MA SpEd Clinical Supervisor & Behaviour Consultant Region: Victoria, Duncan, Nanaimo Brittany.Rolston@PivotPoint.ca Brittany completed her Masters in Special Education with a sub-focus on developmental disabilities and autism spectrum disorders in 2015. Read MoreClose Since finishing school, she has worked exclusively in the field of behaviour therapy, including jobs with CBI Monarch House, and the Burnaby School District. Her wheelhouse includes complex behaviours, aggression, speech, language, communication, and early intervention.
	Beth Stemler Behaviour Consultant Region: Kelowna, Vernon, Penticton Beth.Stemler@PivotPoint.ca Beth has recently moved to the Okanagan from the Coast and loves the beauty and the community feel in her new area! Beth lives with her three children, husband and their two dogs and cats. Read MoreClose Beth chose the profession of Applied Behaviour Analysis as she really loves working with children with diverse needs. Beth has been in the field of ABA for almost 13 years, both as a Behaviour Consultant and previously as a Behaviour Interventionist. She is currently working towards her Masters Degree in Applied Behaviour Analysis, and has taken additional training in Social Skill Development, Positive Behaviour Support, and Executive Functioning.
	Merim Ussenova Behaviour Consultant Region: Tri-Cities, South Fraser Merim.Ussenova@PivotPoint.ca Merim obtained her master’s in clinical psychology from the University of Social Sciences & Humanities in Warsaw, Poland. Her thesis was on bilingualism in Children with ASD and the paper is still used by professors at the University as a reference. Read MoreClose Merim has extensive experience in implementing early intervention based on principles of ABA and is currently working towards obtaining her BCBA certification.
	John Wang Behaviour Consultant Region: South Fraser John.Wang@PivotPoint.ca After graduating from the University of Toronto Mental Health Studies program, John took extra interest in behaviour psychology and enrolled in the Autism and Behaviour Science post-graduate program at Seneca college. After graduation, John started to work one to one with children with autism. Read MoreClose John worked at the frontline level for more than 3 years until he was promoted as a lead therapist. As a lead therapist, he both worked one to one with clients and assisted senior therapists to supervise client’s programs. Seeing the progress of the clients is what has kept John moving forward and staying in this field. He would like to work with as many families as he can to help individuals with autism achieve more!
	Sydney Wolstenholme, BCaBA Behaviour Consultant Region: Kamloops, Okanagan & Salmon Arm Sydney.Wolstenholme@PivotPoint.ca I grew up in Williams Lake, BC and have lived in Abbotsford since 2014. Outside of work, I enjoy theatre, travel, kayaking and relaxing at home with my dog. Growing up, I was an active participant in my local Community Theatre and went on to major in Theatre at Thompson Rivers University. Read MoreClose While I was working in my home town’s Child Development Centre, I began learning more about children with diverse needs. As well as the support and training that would be crucial for the understanding, learning and development for these children. I knew in my heart that this was a path that would also be a passion. Thus began my pursuit in a career in Applied Behaviour Analysis. Since 2014 I have had the privilege of working with children with diverse needs, specializing in Autism, throughout many communities in the Fraser Valley. In 2016 I joined the Pivot Point team and have enjoyed working as a Behaviour Interventionist, Child Care Worker, Tutor. Classroom Teacher, and now taking on the role of Behaviour Consultant BCaBA Practicum. My educational background includes studies at Thompson Rivers University, where I completed a Bachelors of Arts (2011) and Bachelors of Education (2013). Followed by, an advanced certificate in Disability and Applied Behaviour Analysis (2015) from Douglas College. I am an avid student and enjoy taking courses, workshops and reading up on research in my field regularly.

Counsellors

Pivot Point’s team of Mental Health practitioners is growing! We are adding new Counsellors and NeuroFeedBack trainers region by region throughout the Province. Many of the professionals listed below are available for individual as well as couples Counselling, and most are ready and available for online sessions via video chat.

Please view the bios of our staff, and check their availability on our online Session Scheduler anytime.

	Lindsay Monier-Williams, MA Mental Health Program Manager & Counsellor Region: Victoria Lindsay.Monier-Williams@PivotPoint.ca I provide family and individual counselling services to youth, adults, and couples. With my clients, I strive to help improve their emotional and mental well being, develop self-awareness and build better relationships. Read MoreClose From my sessions, you can expect a client-centred approach where therapy is designed to suit your specific needs with the integration of empirically supported counselling theories and techniques. I do a blend of skills based training, solutions focused and depth therapy for a comprehensive counselling experience that not only addresses more acute needs, but also helps clients work through their past, present and future in order to create a plan for long-term change, proactive health maintenance and positive living.
	Wendy Blackshaw Humphrey, MA Counsellor Region: North Fraser Wendy.Blackshaw-Humphrey@PivotPoint.ca Wendy’s experience as a helper and educator dates back to high school, where she was a peer counsellor and was involved in outreach groups presenting on topics such as drug prevention, abuse in relationships, homophobia and AIDS. She did her undergrad in elementary education at the University of Victoria and studied art and psychology at Kwantlen Polytechnic University. She then went on to do her training as an Art Therapist at the Vancouver Art Therapy Institute and a Masters in Counselling Psychology through Yorkville University. Read MoreClose Wendy’s passion for empowering others to help them realise their self-improvement goals has been the driving force behind her many years of volunteering as a counsellor, and her diverse art therapy practica experiences. After volunteering as a peer support worker for several years at South Fraser Women Services Society, she implemented an art therapy program providing weekly individual sessions there. In other practica, she worked with foster children undergoing assessment, youth offenders in open custody, and ran a summer art therapy group for women with mental health and substance use issues. She has also volunteered on the crisis line dealing with mental health emergencies. During her Masters in Counselling Psychology practicum at the Adler Centre, Wendy worked with adults with a wide range of relationship and mental health issues including Depression, Grief and loss, Anxiety, Anger Management, Suicidal ideation, Bipolar Disorder, Schizoaffective Disorder, and Borderline Personality Disorder. She utilised modalities such as client-centred, strengths-based positive psychology and solution-focused techniques, mindfulness, narrative therapy, and cognitive behavioural therapy (in addition to Adlerian psychology methods). She is excited to join the Pivot Point team as a counsellor and family support worker. Wendy’s hobbies include reading, walking her dog in the woods, gardening, cooking, Renaissance dance and archery!
	Kelly Chang, MA Counsellor Region: Burnaby Kelly.Chang@PivotPoint.ca Kelly Chang is a Canadian Certified Counsellor with a Masters of Counselling Psychology. She has an avid interest in play therapy and social and emotional development in children. She has extensive experience in developing and facilitating group and play therapy for children to foster their social and emotional learning and development. Read MoreClose Kelly views the client as the expert on his or her own life and believes that as a counsellor she can help create an environment where a client feels safe, empowered, and motivated to work through difficult emotions, behaviours, and thoughts. Client-centered and collaborative are the guiding principles in her work with clients. She also incorporates elements of several counselling approaches including solution-focused, narrative, mindfulness, and developmental theories.
	Sarah Falk, BA, M. Ed Counsellor & Program Assistant Region: Kamloops Sarah.Falk@PivotPoint.ca Hello, my name is Sarah and I am thrilled to be joining Pivot Point! I am originally from Vancouver but I moved to Kamloops in 2014 to complete a master’s degree. Read MoreClose I graduated in 2017 and now have a Master of Education in Counselling, as well as a Bachelor of Arts in Psychology. I have worked with children, adolescents, and young adults with developmental disabilities (primarily individuals on the autism spectrum) for over 6 years. I am extremely passionate about taking a collaborative approach to working with children and families and getting to the heart of the hopes, dreams, and goals that I can help families achieve.
	Matthew Herman Counsellor Region: Chilliwack Matthew Herman@PivotPoint.ca Matthew Herman is a Canadian Certified Counsellor who specializes in counselling children, youth, and families. Read MoreClose He has been working In the social services field supporting families since 2010. Matthew’s approach to counselling is strength-based, family-centred, and client-driven.
	Amanda Robertson, MA Counsellor Region: South Fraser Amanda.Robertson@PivotPoint.ca Amanda holds a Masters Degree in Counselling. Her experience through her work and education has focused on working with youth in need of counselling and providing extra support for their families. Read MoreClose Amanda has a strong interest in play therapy and plans on becoming a certified play therapist in the near future. She strives to build a strong positive rapport with her clients and using this as a foundation to support them and then incorporating counselling techniques when needed. Some of the things Amanda enjoys outside of work are, hanging out with her husband and pup, eating sweets, riding her motorcycle, doing arts and crafts, and colourful things!
	Kendra Stone Counsellor Region: Victoria Kendra.Stone@PivotPoint.ca Kendra has been fortunate to support children, adolescents and adults with special abilities and mental health concerns for the past 8 years. Read MoreClose She is honored to work alongside Pivot Point in completing her Masters of Arts in Counselling practicum. By utilizing components of cognitive and dialectical behavioral, trauma-informed, family systems and solution-focused modalities, Kendra hopes to empower individuals through self-awareness, compassion and skill acquisition.
	Scott Williams, PhD(c) Clinical Counsellor Region: Agassiz Scott.Williams@PivotPoint.ca I have been working in the field for three decades as a social worker, adoptions agent, group home director, youth and family counsellor, addictions specialist, and with special needs individuals and groups. I do public speaking on a regular basis for school districts, government agencies, and private enterprise. Read MoreClose My specialties include neurofeedback/biofeedback, counselling for trauma, mental health and addictions, relationships, and specialized counselling for individuals and families. I enjoy canoeing, writing, good conversation, philosophy, and my grandchildren. I also serve as chair for Excel Martial Arts Inc., a recent business startup with 5 locations in the Fraser Valley.
	Katherine Wolbert, MA Counsellor Region: Nelson Katherine.Wolbert@PivotPoint.ca Katherine holds a masters in counselling psychology and is a registered member of the BC Association of Clinical Counsellors. Her background is in population and human health research and evidence based studies. Read MoreClose With a CBT, DBT and systems approach in her counselling work she strives for wholistic health of her clients including the biology, psychology and the social aspects for long term and sustained positive outcomes. Katherine enjoys an active lifestyle with her family in the mountains and on the lakes in the beautiful Kootenay region of B.C.

Program Managers

	Alex Delange, M.Sc., BCBA ABA Program Manager, Behaviour Consultant & CSup. View Early Intervention and School Age Services Program Pages Alex.Delange@PivotPoint.ca I have over 25 years of experience working directly with children with special needs. I started my career in community recreation, and started a program to address physical activity for children with special needs. I began working as a Behaviour Interventionist (BI) in home intervention programs and decided to pursue Behaviour Consultation certification as I discovered my passion for teaching children who required specialized learning techniques. Read MoreClose I became a Behaviour Consultant in 2009, becoming a Board Certified Assistant Behaviour Analyst in 2011. Most recently, I have completed my Master’s Degree in Psychology, with specialization in ABA. My primary area of experience is in working with children aged 3 to 12 years old, however I do also serve teen and adults. I use multiple ABA teaching methods to develop independence and promote positive behaviours. I use the Verbal Behaviour approach to language development, and Natural Environment Teaching to promote socialization and play and am experienced in teaching children to communicate using picture symbols, using visual supports and developing language based on motivation and enjoyment of activities. So much learning happens outside of the therapy room and so I feel it is important to work with families to incorporate ABA at home in easy, everyday interactions. A personalized ABA program combines teaching techniques which are the most effective for your child and which are the most comfortable for your family. I look to research and experience to inform my advice and recommendations so we can have a discussion about which way to go and what you are comfortable with I believe that respectful and genuine collaboration is an integral part of working with your child and your family. As the parent, you are the expert in your child and I see my role as one to work alongside of you as you help your child be the happiest they can be. Your child’ schools and community partners will also be invited to be a part of the collaborative team which helps ensure that everyone who has an important role in your child’s development can use their expertise and knowledge. Whether that is by learning to communicate, learning to be more social and flexible, or just learning how to make friends, and do better in school, my approach is one of patience, knowledge and understanding to help your child shine.
	Lindsay Monier-Williams, MA Mental Health Program Manager & Counsellor View Mental Health Services Program Page Lindsay.Monier-Williams@PivotPoint.ca I provide family and individual counselling services to youth, adults, and couples. With my clients, I strive to help improve their emotional and mental well being, develop self-awareness and build better relationships. Read MoreClose From my sessions, you can expect a client-centred approach where therapy is designed to suit your specific needs with the integration of empirically supported counselling theories and techniques. I do a blend of skills based training, solutions focused and depth therapy for a comprehensive counselling experience that not only addresses more acute needs, but also helps clients work through their past, present and future in order to create a plan for long-term change, proactive health maintenance and positive living.
	Kerri Henry, MA Adult Services & Transition Planning Manager View Transition Planning and Adult Services Program Pages Kerri.Henry@PivotPoint.ca Kerri began working with individuals with diverse abilities in 2007. Her passion for helping individuals and families led her to obtain her degree in Therapeutic Recreation in 2011. Kerri’s focus has been working with adults and children with various disabilities through 1:1 goal driven therapeutic interventions, adventure therapy programs, adaptive recreation, and multi-day events and camps throughout B.C and Alberta. Read MoreClose In 2015 Kerri joined Pivot Point where she began working in the Adult Services program and supporting other staff to bring about positive change in our adult clients. Currently she works with a team of 60 professionals to help ensure success for those served in the Adult Services program, as well as with teens and their families through our PATH Transition program. This program is not only for teens but also for individuals that have either hit a crossroad in their life or are learning to adapt to new changes in their life. Helping to bring their hopes into reality for a happier future. Accessibility is key for success for Kerri and her team as they can provide support, In-Person, Online or through phone calls. This allows Pivot Point to meet our clients needs on a level that is best suited for them, making it a positive experience towards that success. Currently, Kerri is working towards her Master of Art and Counselling Psychology, with her next step up to include support as a clinical counsellor which will allow her to add another layer for the support services that she and her team can provide. Kerri is excited to continue her growth here at Pivot Point and looks forward to many more years working to increase the quality of life of the individuals and families we serve.
	Cheryl Elderton Educational Services Program Manager View Educational Services Program Page Cheryl.Elderton@PivotPoint.ca Cheryl joined the Pivot Point team as Regional Manager for Chilliwack/Hope, in Feb 2010. Cheryl has a bachelor’s degree in Education from the University of British Columbia. During her studies she specialized in adapted programs, behaviour management, and integration planning for children with high needs. After completing this degree Cheryl worked as a recreational therapist for 6 years, developing and implementing a variety of programs, therapy and experiences for children and adults with complex needs. Read MoreClose Cheryl has vast experience, knowledge, abilities and strategies for working with complex children, families, community resources and services. She has provided training, and workshops in positive behaviour management. She has been a mentor to co-workers, assessing, developing and implementing positive behaviour plans and programs specific to individual success plans for students and families.
	Amber Foster Complex Care Program Manager View Complex Care Services Program Page Amber.Foster@PivotPoint.ca Throughout her career, Amber has worked closely with hundreds of families, primarily foster families, supporting children in their care. She has completed a BA in Psychology and MA in Leadership. Amber brings to Pivot Point 20+ years of hands on experience in addressing the complex behavior of children and youth who live with special needs, developmental disabilities, as well as learning, behavior and psychiatric challenges. Read MoreClose For the past 17 years Amber has been in leadership positions within the non-profit sector; she has experience building highly trained, motivated teams of support staff. Her style is one of collaboration while maintaining superior quality of care and ethical standards. Challenging and complex behavior has always fascinated Amber and furthers her drive to support families & children with exceptional needs. Over the course of her career, Amber has received training in Trauma-Informed Practice, Positive Behavioral Support, Attachment, Brain-Based Disorders and more. Amber is also a mother of two active children. She can be found at the hockey rink, baseball field and dance studio when she is not busy at work. Amber and her husband moved to Cloverdale in 2002 & enjoy the close knit community it provides.
	Kate Ezra Before & After School Care Program Manager Region: All Regions Kate.Ezra@PivotPoint.ca Kate joined Pivot Point in July 2021 as the Before and After School Care Program Manager, as well as the Community Classroom Registrar. In addition to her Bachelor of Arts degree from Simon Fraser University, Kate is a certified PEERS provider, a trained coach through Co-Active Training Institute (CTI), and a certified Sanity School for Parents and Teachers trainer through Impact ADHD. Kate also has experience in executive function coaching, Michelle Garcia-Winner’s Social Thinking curriculum and strategies, and The Zones of Regulation curriculum. Read MoreClose With over 25 years of experience working with special needs students, parents, and teachers in school settings (both public and private) Kate brings a wealth of knowledge with her to Pivot Point. She is looking forward to bringing her training and experience to Pivot Point. Kate is excited to be a part of a team that continues to grow and expand in an effort to support families who face complexities and challenges on a daily basis. Everyone deserves to live their best life and be given a safe and supportive environment to experience these opportunities. Kate thrives to develop programs and experiences for children and families so that they have these opportunities to grow, learn, and enjoy. Kate is a mom to two amazing boys. She enjoys being outside and being active – whether it’s hiking, kayaking, skiing, or just going for a walk, Kate is happiest outside enjoying all BC has to offer.

Our Staff

Directors

Steve Cunningham, MA

Executive Director

Crystal Thompson

Director of Operations

Behaviour Consultant

NVCPI Instructor

Admin Team

Amanda Nickart

Human Resources Manager

Brenda Gould

Resources Manager

Connie Nelson

Client Services

Cynthia Provo

Administration

Keith Fluet

Accounting Manager

Rochelle Watt

Community Relations Manager

Michaela Vozenilek

Business Integration Manager

Samanta Singh

Group Events Manager

Behaviour Consultants

Alex Delange, M.Sc., BCBA

ABA Program Manager, Clinical Supervisor & Behaviour Consultant

Region: All Regions

Dr. Kelly Dancho, BCBA-D

Clinical Supervisor & Behaviour Consultant

Region: All Regions

Sarah Barnes

Behaviour Consultant

Region: Vancouver, North Vancouver & Richmond

Kiersten Beesley, MA SpEd

Behaviour Consultant

Region: East Fraser

Christie Borrie

Behaviour Consultant

Region: South Fraser

Graham Cannon

Behaviour Consultant

Region: Duncan

Andy Greenwood

Behaviour Consultant

Region: East Fraser

Rohan Kaul

Behaviour Consultant

Region: Vancouver, Richmond, North Shore

Kymberley Kempe, BCaBA

Behaviour Consultant

Region: Kootenays

Robin MacDonald

Behaviour Consultant

Region: Prince George

Christina Medeiros, DBH, CFLE., BCBA

Clinical Supervisor & Behaviour Consultant

Region: Prince George

Kathleen Nesbitt-Daly

Behaviour Consultant

Region: South Fraser

Michelle Parsons

Behaviour Consultant

Region: South Fraser

Brittany Rolston, MA SpEd

Clinical Supervisor & Behaviour Consultant

Region: Victoria, Duncan, Nanaimo

Beth Stemler

Behaviour Consultant

Region: Kelowna, Vernon, Penticton

Merim Ussenova

Behaviour Consultant

Region: Tri-Cities, South Fraser

John Wang

Behaviour Consultant

Region: South Fraser

Sydney Wolstenholme, BCaBA

Behaviour Consultant

Region: Kamloops, Okanagan & Salmon Arm