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FAQ

For ease of access, questions have been grouped according to the following sections:

General Agency

Do you work with people with special needs who are older than 19 years?

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Do you have a wait-list?

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How do we get started?

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What are the costs of your program?

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Are your staff members Contractors or Employees?

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What is your termination policy?

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Pivot Point is a Fee-for-Service agency: What does this mean?

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Do you work in my home, or clinic, or in the community?

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My child does not have a diagnosis yet: Do you conduct diagnostic assessments?

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I just need some parenting advice: Do you provide this?

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Do you have any supports for the siblings of my child with extra needs?

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Autism Support Programs

Pivot Point provides “therapeutic” programs: What does this mean?

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Why is Pivot Point better than managing services for my own family?

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What is the role of parents and family members in the program?

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What payment methods to you accept?

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How is the paperwork handled?

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Are your Behaviour Consultants on the Registry of Autism Service Providers?

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What do your Behaviour Consultants do?

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Will you work with my privately hired staff?

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How are Pivot Point Behaviour Interveners trained and supervised?

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Speech Therapy

What do Speech Therapists do?

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Do your Speech Therapists work in my home or in a clinic?

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Do you have Speech Therapists in my area?

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Occupational Therapy

What do Occupational Therapists do?

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Do your Occupational Therapists work in my home or in a clinic?

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Do you have Occupational Therapists in my area?

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